Here are some of the more commonly asked questions about running the Tallyopia NOC.  If you have a question you don’t see answered here, email us.

General Questions

Can I View All the Analytics For All My Sites without WordPress Multisite?

Yes.  You need to first register your websites in your Tallyopia.com account.  To view all the analytics, login to your Tallyopia.com profile and use the Tallyopia NOC admin menu on the left.  Alternately, you can use the Tallyopia NOC menu on one of the sites where you’ve installed Tallyopia.  To enable the NOC menu, you need to copy your Customer ID from your Tallyopia.com profile page to the Tallyopia Setup page on the blog(s) where you’d like to see the NOC.

I Don’t See the NOC Menu.  What Now?

To enable the Tallyopia NOC menu, you need to copy your Customer ID from your Tallyopia.com profile page to the Tallyopia Setup page on your main blog.  Once you’ve copied it and saved, you will see the Tallyopia NOC menu.

If you are running Multisite, only the Super Admin will see the Tallyopia NOC menu.

Do I Need to Enter my Customer ID Number?

No.  If you don’t enter it, you can always login to your Tallyopia.com account and view your NOC from there.

Multisite Specific Questions

What are the Requirements for using Tallyopia with Multisite?

You need to be running WordPress Multisite with a sub-domain install.  That means each site is accessible at a different domain.  For example, if you can reach your blogs by visiting “blog1.example.com” and “blog2.example.com”, you are all set.  At present, the plugin does not work with path-based domains (“example.com/blog1″ and “example.com/blog2″), though this may change in the future.

The Super Admin must create an account at Tallyopia.com and register the sites managed in the “websites” section.

What Can the Super Admin and Local Admins Do?

The Super Admin will see two Tallyopia menus on the main blog.  The Tallyopia Dash will show analytics for the main domain.  The Tallyopia NOC will show analytics for all the domains associated with the Super Admin’s Tallyopia.com account.

The Local Admins will see a Tallyopia Dash menu showing analytics for their domain only.

The Super Admin must have an account registered at Tallyopia.com with the domains managed listed in the “Websites” section.

The Local Admins do not need to have Tallyopia.com accounts.  In fact, once their site is registered in the Super Admin’s account, they cannot register it and would not have any reason to.

Is There a Benefit to Using Multisite with Tallyopia?

With respect to Tallyopia Analytics, no, since both Multisite and non-Multisite users can enable the Tallyopia NOC menu. But there are other reasons for using Multisite that may make it a good choice for your situation.  Take a look at the Do you really need a network? section on the WordPress site for a discussion on this.